a,Is he in a restricted industry, where all ads have to be manually approved.
b,is the Credit Card registered in a different country, or similar, as in are you asking for invoicing in 1 country and logging in from another (yes boys, security filter is tripped on this 1 at times)
c,What's the TOOL within adwords showing as reason for ADS showing/not showing.
This are number of reasons why a campaign wouldn't go live immediately, but he's got them pretty covered. If you've already contacted support, then you are on the right track. They will get it sorted out.
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